Frequently asked questions about security at Weframe

How is my data and content saved?

Weframe One is a cloud solution. This provides unparalleled flexibility for you as a user, as you can access your content and data at any time and from anywhere. And that‘s not all: your data is secure in every way.

Our Multi-Touch devices (Weframe One) store neither user data nor content. They are interactive stages for group work whose content is stored in the cloud.

Where are my data stored?

All user data and content, as well as the corresponding backups, are stored exclusively in Germany / Frankfurt am Main.

What kind of data is stored when working with Weframe?

If you only use screen sharing, no data will be saved. For all other functions, the registration of a user account with name and password is necessary. In this account, all content (drawings, handwriting, text, images, videos and screenshots) is stored in Sessions.

Are my data safe in the cloud?

Weframe data is stored distributed, continuously replicated and backed up to a backup server. This provides protection in the extremely rare event of component failure and ensures high availability and consistency.

Is my content always available?

Weframe cooperates with AWS, the world leader in cloud computing. This guarantees an almost complete availability of 99.9%. Your work with Weframe One is therefore reliable and your content almost completely available.

Are my data and content safe from access?

Content at Weframe always has a single owner and is securely stored in his password-protected Weframe account. That is: it cannot be seen by others – not even by employees of Weframe or our partners. User data and content are encrypted both during transmission and storage according to the latest standards.

Are data processed at Weframe DSGVO-compliant?

Weframe AG takes the security of your data very seriously. That is why we defined the processing of personal data and the associated business processes at an early stage. We have had these measures checked and approved by a neutral third party with regard to DSGVO specifications.

You can find our data protection declaration at https://weframe.com/privacypolicy.

For further questions, please contact our data protection officer Mr. Kleinert at privacy@weframe.com.